Privacy Policies

Privacy Policy

At ODELIA, your privacy and the protection of your personal information are our top priorities. This Privacy Policy details how we collect, use, and safeguard your data, and outlines your rights concerning your personal information.

Who We Are

The ODELIA site is operated by ODELIA, registered in Dublin, Ireland (Company Reg. No. 731429).

For questions or to exercise your rights under this policy, you can contact us:

Our Online Store

Our store is powered and hosted by Shopify. Shopify provides the platform for our e-commerce site, and your data is securely stored through Shopify’s encrypted servers, protected by a firewall.

Payment Security

All direct payment gateways used by Shopify adhere to PCI-DSS standards set by the PCI Security Standards Council, ensuring the secure handling of credit card information. Shopify encrypts data transmitted to and from merchants and buyers using HTTPS and employs robust encryption methods for sensitive data.

Data Collection

We collect personal information in various ways:

  • Direct Interactions: When you register on our site, contact us, purchase products, or complete forms.
  • Website Usage: We collect device information (e.g., IP address, browser type) and site interactions (e.g., pages viewed, referring websites).
  • Cookies: We use cookies to enhance your website experience (e.g., tracking cart items). For details, see our Cookie Policy.
  • Social Media: If you link your social media accounts, we may access information from those accounts based on your privacy settings.

Types of Information We Collect

  • Order Information: Includes your name, billing and shipping addresses, payment details, email, and phone number.
  • Device Information: Includes IP address, browser type, time zone, cookies, and interaction details.
  • Product Reviews: Information you provide with your reviews, including your name and email address.

How We Use Your Information

We use your personal information for:

  • Order Fulfillment: To process, deliver, and manage your orders.
  • Payment Processing: We share information with payment providers but do not store payment details.
  • Customer Service: To respond to inquiries and resolve issues.
  • Marketing: To send updates and offers, based on your preferences. You can unsubscribe at any time.
  • Analytics: To improve our site and services through data analysis and tracking.

Your Rights

Under applicable data protection laws, you have the right to:

  • Access: Request a copy of the information we hold about you.
  • Correction: Ask us to correct inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information in certain circumstances.
  • Objection: Object to the processing of your data in specific cases.
  • Withdraw Consent: If we process data based on consent, you may withdraw it at any time.

Data Sharing

We share your information with:

  • Third-Party Providers: For email marketing, analytics, order fulfillment, and advertising (e.g., Shopify, Google Analytics).
  • Legal Requirements: To comply with laws or respond to legal requests.
  • International Transfers: Your data may be transferred outside Europe, including to Canada and the U.S.

Cookies

Cookies are used to enhance your experience and track website usage. You can control cookies through your browser settings. For more information, see our Cookie Policy.

Third-Party Websites

Our site may link to other websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing any personal information.

Security

We employ industry-standard security measures to protect your personal data. We do not sell your information and ensure that our third-party providers follow strict data protection regulations.

Policy Updates

We review and update our Privacy Policy regularly. Changes will be posted on this page. Please check periodically for updates. The last update was on August 15, 2024.

Contact Us

For any questions about our Privacy Policy or your personal information, please contact our Data Protection Officer: